What currency are the prices in?
All prices listed on Odd Socks Candles are in NZD
What payment types do you accept?
Payments are processed through Stripe
Do you offer refunds?
All purchases are non-refundable.
Candles and melts are of a fragile nature, we do not consider a small crack in these as a broken item.
Please ensure you contact us within 48 Hours of receiving the order if you wish to discuss an issue - Oddsockscandles@hotmail.com
Where do you ship to?
We currently only ship to New Zealand.
Do you supply tracking numbers?
Odd Socks Candles do not supply tracking numbers at this current time.
We will send you an email once item(s) have been shipped to your given address.
Please note that the date given is an estimated time and is subject to change.
TERMS AND CONDITIONS:
Your candle/melts may vary from image:
As all crystals are different shapes it is impossible for any product to look the same, your Odd Socks Candle item may not exactly match the image of the item online.
Candle colours will vary from the image of the item, as every candle is hand poured creating its own unique swirl pattern.
Soy Candles and melts are of a fragile nature, we do not consider a small crack in these as a broken item.
If your item has failed to arrive please let us know so we can look into the matter.
If your item is damaged, please also let us know as soon as you can.
We will never share your information or keep your payment details on file.
Resale of products/wholesale: images:
Odd Socks Candles products are NOT for resale unless prior approval has been given, for wholesale please enquire via email for pricing.
Images on this website are property of Odd Socks Candles.
If you wish to re-use an image, please make contact first.
Health and Safety:
Before use of any of our items read the warning label and directions.
Always trim your wick every time you light the candle.
Do not leave your candle unattended.
Keep away from children and animals
Do not burn your candle for more than 3 hours at a time.